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baby lock WarrantyUpdated 21 days ago

Warranty Overview:

  • Standard warranty: 2 years (parts & labour, domestic use)
  • Commercial, teaching, or educational-use machines: 1 year
  • Educational discount machines: No warranty

What’s Covered:

  • Manufacturing defects
  • Faulty parts 

What’s Not Covered:

  • Accidental damage or misuse
  • Normal wear and tear
  • Timing issues
  • Consumables & minor parts, including:
    • Needles, needle threaders, bobbins, bobbin cases, needle plates
    • Light bulbs, blades, belts
    • Presser feet, embroidery frames, tools
  • Damages from improper maintenance or use outside the manual guidelines

Extended Warranty:

Select Baby Lock machines are eligible for an additional 2-year extension when registered within 3 months of purchase:

  • Gloria, Ovation, Aspire, Acclaim, Enlighten, Victory, Enspire, Euphoria, Cover Stitch, Primo
  • Extended warranty is available in the UK only
  • Registration after 3 months from the purchase date will not qualify

Register Your Machine:

  • Standard warranty: Keep your original receipt as proof of purchase
  • Extended warranty: Complete the baby lock registration within 3 months of purchase

Need Help or Troubleshooting?

Start with our Troubleshooting Guides for common issues

Explore baby lock Machines: browse baby lock machines

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