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Brother WarrantyUpdated 21 days ago

Warranty Overview:

  • Most Brother machines: 3 years (parts & labour, domestic use)
  • Innov-is XE2, XJ2, CX1, and CX1e models: 5 years
  • Commercial, teaching, or educational-use machines: 1 year
  • VR, PR1X, PR680W, PR1055, PR1060: 1 year
  • Educational discount machines: No warranty

What’s Covered:

  • Manufacturing defects
  • Faulty parts

What’s Not Covered:

  • Accidental damage or misuse
  • Normal wear and tear
  • Timing issues
  • Consumables & minor parts, including:
    • Needles, needle threaders, bobbins, bobbin cases, needle plates
    • Light bulbs, blades, belts
    • Presser feet, embroidery frames, tools
  • Damages due to improper maintenance or use outside the manual guidelines

Register Your Machine:

  • Brother does not require registration
  • Keep your original receipt or invoice as proof of purchase

Need Help or Troubleshooting?

Start with our Troubleshooting Guides for common issues

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