Account, Payment & Finance
Help with your account, payment methods, VAT invoices and gift cards.
How Do I Create an Account?
You don’t need to create an account manually - an account is automatically created when you place your first order. This helps make your experience easier by allowing you to:. View your order history. Access invoices. Track your order. Request return
I’ve Forgotten My Password – What Do I Do?
No need to worry about forgetting a password! When you log in, we send a one-time passcode to your email or phone (depending on your preference) so you can access your account quickly and securely. Once logged in, you can easily:. Browse products usi
What Payment Methods Do You Accept?
We offer a variety of secure payment options to make checkout simple and convenient:. Credit & Debit Cards - including Visa, Mastercard and American Express. PayPal - for fast and secure payments. Apple Pay & Google Pay - for quick one-tap payments.
Do You Offer Gift Vouchers?
Yes! The Sewing Studio E-Gift Cards are perfect for any occasion. You can print them at home or send by email to friends and family, so they can treat themselves to their favourite items. Values: £5 – £200. Validity: Up to 24 months. To redeem, simpl